QUESTIONS & ANSWERS

The stuff neighbors usually ask.

Everything that comes up at pickup, in messages, and over the fence. If your question isn't here, just ask — I read everything and reply promptly.

CUSTOM PRINTS

How do I get something printed?
Send a request — tell me what you want, your color preferences, and any notes. I'll reply with pricing and a timeline. No payment until you approve the quote.
Can I request anything I find online?
Usually, yes. Find a model on MakerWorld, Printables, Thingiverse, Cults3D, MyMiniFactory — or anywhere else — and share the link in your request. I'll let you know if it's printable and what it would cost.
What if the model costs money?
If a model requires a paid purchase I don't already own, that cost passes through to you at what I paid for it. I'll always confirm with you before buying anything.
Do you do custom text or personalized items?
Yes — names, dates, short phrases, that kind of thing. Many models support it directly, and simple personalization is often easy for me to add. Mention exactly what you want in your request.
Can I get something in multiple colors?
Yes. The printer changes filament automatically mid-print — no assembly, no paint, just one piece that comes out in multiple colors. If you want multi-color on a specific model, mention it and I'll confirm the model supports it.
I have my own STL or 3MF file. Can you print it?
Absolutely. Pick "Print something for me" on the visit form and describe the part — I'll reply from [email protected] so you can attach the file.
What happens after I submit a request?
I get an email right away. I'll reply to confirm details, talk through color or material questions, and give you a price and timeline. For most items, expect delivery or pickup within 2–5 days of confirming. Need it by a specific date? Say so — I'll tell you honestly if I can make it work.
Is there a minimum order?
Nope. Money is money. Small pickups just get steered toward my usual windows so we're not scheduling a summit over a $5 fidget.

MATERIALS & COLORS

Which material should my print be made of?
PLA is the default for decorative and indoor items — the most colors and the sharpest detail, but it doesn't love hot cars or full sun. PETG is tougher and heat-resistant, good for daily handling. ASA is the outdoor and automotive workhorse — UV-stable and impact-tough, with carbon-fiber blends available when a part needs serious stiffness. TPU is flexible and rubbery — gaskets, bumpers, grips, anything that should bend instead of breaking. Not sure? Describe what the part needs to survive and I'll recommend one.
What colors do you have?
A lot — the rack shows everything currently in stock, with live counts. If the color you want isn't there, ask: I can often order it in (special orders are prepaid).
What are the "silk," "galaxy," and "glow" finishes?
Silk has a glossy, metallic-looking sheen. Galaxy is a dark base with sparkle flecks, like a night sky. Glow charges in light and glows in the dark. Matte is flat and modern and hides layer lines well. The rack page has the full guide.

PAYMENT & PICKUP

How does payment work?
Venmo, PayPal, Cash App, or Zelle — electronic keeps it easy for both of us. Cash works in a pinch (exact amount appreciated; I never have change). Nothing's owed until your order is confirmed, and shipped orders are paid before they ship.
How does pickup work?
Free and by appointment in the Mankato/Saint Peter area. Tuesday and Thursday evenings are easiest, some Saturday mornings too — everything wraps by 7 PM. Suggest a time on the visit form and I'll confirm. Please don't drop by unannounced.
How long will you hold something I claim?
About a week. After that it goes back up for grabs — fair's fair. Prepaid items are held until your pickup, no sweat.
When do I have to prepay?
Reserving 4+ spools of filament, anything special-ordered just for you, and holds longer than a week. Everything else you can pay at pickup.

SHIPPING & GUARANTEES

Do you ship? How much does it cost?
Printed items ship anywhere — usually USPS — at standard carrier rates. Small items typically run $4–6; larger ones can be more. You'll get the shipping cost in your quote before you commit. For small inexpensive items, postage can cost more than the item itself — local pickup is usually the better deal.
Why don't you ship filament?
A 1 kg spool costs more to mail than it's worth for both of us — you'd genuinely do better ordering online. Locally, though, my prices beat the big stores, which is the whole point of the rack.
How do I hear about new filament and prints first?
Join The Riverside Current — the shop newsletter. There's a signup on the homepage (and most other pages). I send an occasional note when new filament lands or fresh prints hit the shelf. That, or follow the shop on Facebook.
What if my print arrives damaged or doesn't look right?
I make it right — reprint or refund. I'd rather eat a print than have you stuck with something you don't feel good about.

STILL WONDERING SOMETHING?

Just ask — questions are free, and I answer all of them.

Ask at the visit page →